Tag Archives: training

Checklist: The 6 must-have features for your IT training platform

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IT people always know the inside scoop. They’d be the first to tell you about vulnerabilities and the latest in ransomware. They also know where to go to get training and stay relevant in their career field.

From small businesses to large enterprises, online IT training platforms are becoming are moving from a ‘nice to have’ to a ‘need to have.’ When used correctly, they can be a resource to research a quick issue and a way to upskill an entire team with certifications – from entry level folks to senior leaders.

Even if you already know that having an IT skills training platform for your team is essential, you still need to make the right platform selection. To do so, it’s critical that you understand the key features that vendors offer.

Use this checklist to make sure you’ve got all the ‘6 must-haves’ covered when selecting a provider for online IT training courses.

Get quick answers with searchable content

Sometimes you just need a quick refresher or help on a specific command or topic. Make sure you can drill into courses and search through transcripts to find what you need. Your platform will become more than a training place; it will become a reliable resource beyond YouTube and Google.

Ensure it’s a format that doesn’t bore you

Do the instructors seem to like what they are doing? Or are you just hearing a voice drone on over a desktop? Some courses can be 20 or even 30 to 40 hours. Take a test drive with a free trial and make sure you’re not just sitting through the training, but actually enjoying it.

Download courses for offline viewing

You may not always be on wifi, so make sure you can learn on the go by downloading courses. Also, ensure you can view the training on mobile devices.

Access ITIL®, PMP and other leadership content

Most platforms offer content from the big vendors: CompTIA, Cisco, Microsoft, Linux, Apple, etc. Will your platform of choice will grow with you and, if you’re leading a team, will it serve all levels of team members? Project management and service management are two areas of growth. Make sure these are offered.

Get hands-on with virtual labs

You’ll want to test out your new skills, so access to virtual machines is vital. You can buy labs individually through a vendor, but you’ll typically get a better deal if you buy through your training platform. Practice Labs and Labs on Demand are two of the bigger vendors.

Save money with practice tests

Exam vouchers are expensive. Taking practice tests is the best way to be sure you’ll pass when you sit for the test and therefore avoid costly re-takes. As with labs, you can buy practice tests individually through a vendor, but you’ll typically get a better deal if you buy through your training platform.

There are certainly other considerations, such as access to instructors, certificates of completion, and whether or not you can do a free trial. The best option is to try out a few platforms and pick the best fit for your learning style, skill level, and budget.

ITProTV offers a free trial for businesses and individuals with a variety of plans to meet your needs. Grab a free trial today!

ITProFile: Robert Gulledge, Retired Veteran and IT learner

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ITProFiles is an opportunity for you to connect with fellow members. Meet Robert:

What was the last ITProTV course you watched?

How has ITProTV helped you in your career?

  • It brought up to speed on IT technology in 2012 after a four year hiatus. Additionally I have attained Comptia A+, Network+, Server+, and IT Fundamentals certifications while using ITPro.TV services. Thank you!

Tell us about your career/what you do. 

  • I served in the US Navy until 1990. Then I worked as a civilian Computer Specialist for the US Army, in the medical IT support field. I also led an Army team in putting together a classified computer network to support CENTCOM in Qatar (2002-2003) as well as designing web-based training courses for soldiers stationed overseas (2003-2012). Now I am retired but continue to learn about new computer technologies and advise students and peers where I can.

One of ITProTV’s values is facing challenges with optimism. How did you face challenges with optimism? (tell us a crazy “on the job” story)!

  • Recently I was approached by a 501-3C organization, asking if I could donate computers to support low-income students in their after school work. Being cash poor, I was lucky to find a used computer organization that was willing to turn over several non-working computers that I used for parts. I was able to assemble 4 working desktops from the working parts, used Linux Mint as the operating system, and put together home made training manuals for the students to read and learn from. Optimism was the key to my success.

What’s your dream computer setup?

  • quad-core CPU 64GB ram multiple NICs NAS with RAID 5 ability to support minimum 5 VMs

Who is your favorite Edutainer? 

About ITProFiles: ITProFiles was created to recognize the wonderful people that work behind the scenes, and may go unnoticed to some. We’re here to say: ITProTV notices you!

What is Security Awareness Training?

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You’ve heard the term. Security awareness training, also known as end-user security awareness training, is steadily growing as an industry standard for companies. But, what is it exactly? And, why does it matter?

Security awareness training is the official company proctored process for educating employees about computer security. This includes policies, procedures, and hands-on training on best practices for utilizing company technology and exercising due diligence on the company network. It’s pretty important. According to IBM’s 2016 Cyber Security Intelligence Index, 25% of all security breaches are caused by employees. And, you’re losing time and money because of it.

Continue reading What is Security Awareness Training?