In this special segment from ITProTV, ITIL® edutainer Jo Peacock interviews OfficePro edutainer, Vonne Smith, about passing the ITIL® 4 Foundation exam. Vonne was the host for Jo’s ITIL® 4 show, aside from that, she has no background in IT service management and governance training and does not hold any relative certifications. But, upon completion of the ITIL® 4 show, Vonne mentioned to Jo that she wanted to take the exam – and she passed! In this episode, she shares some tips and tricks to acing the test.
The ITIL® 4 Foundation exam is available today, February 28th, 2019, from PeopleCert. As with all ITIL® certification exams, in order to qualify to take the exam, a candidate must complete accredited training from an authorized provider prior to taking the exam. The ITIL® 4 Foundation exam is available today and accredited training is available now from ITProTV. Learn on-demand from ITIL edutainer Jo Peacock; the pass rate for ITIL® training courses she has taught is 98%.
Not sure what’s new with ITIL® 4 or whether or not you need to re-certify if you hold an ITIL® level 3 certification? Let’s take a deep dive.