In this special segment from ITProTV, ITIL® edutainer Jo Peacock interviews OfficePro edutainer, Vonne Smith, about passing the ITIL® 4 Foundation exam. Vonne was the host for Jo’s ITIL® 4 show, aside from that, she has no background in IT service management and governance training and does not hold any relative certifications. But, upon completion of the ITIL® 4 show, Vonne mentioned to Jo that she wanted to take the exam – and she passed! In this episode, she shares some tips and tricks to acing the test.
You may have heard that there is a new version of ITIL®, ITIL® 4, coming out in early 2019. As an ITIL® 3 certified individual or someone looking to earn an ITIL® certification, you’re probably curious what this new version means to you. Here to give you the latest update, is ITProTV Edutainer Jo Peacock. Check out these two quick videos on what is confirmed to be new in the upcoming version – ITIL® 4.
Jo Answers the Common Questions:
What’s new in the ITIL® 4 version?
Is your ITIL® 3 certification still valid?
Should you wait to take your ITIL® certification exams?
When will ITProTV start filming training for ITIL® 4?