Mobile devices have evolved from an employee’s personal phone to a critical tool for the ever-moving employee. Sometimes, it may be a company-issued device, but more often, companies are turning to a “bring your own device,” or BYOD model. With 87% of companies relying on their employees using personal devices to access business applications (Syntonic), it’s often up to the IT team to offer support on whatever device the employee chooses to use. But how can IT teams be expected to support devices made by a myriad of manufacturers running varied operating systems they can’t control?
ITProFiles is an opportunity for you to connect with fellow members. Meet Stefanie:
What was the last ITProTV course you watched?
How has ITProTV helped you in your career?
- Yes! I’ve had an account with ITProTV for a while. It’s nice having a discussion based video series. Different but it’s better than being “taught at”.
Tell us about your career/what you do.
- IT Support Specialist
One of ITProTV’s values is facing challenges with optimism. How did you face challenges with optimism? (tell us a crazy “on the job” story)!
- I learned there is always a workaround. With that mindset, anything can be resolved. I don’t know about crazy but I recently used a bootable Linux USB to recover files on a system that crashed. My co-workers with over 15 years experience never thought to use Linux in that way!
What’s your dream computer setup?
- Any computer with great CPU/Memory. I really like virtualization and love testing out multiple operating systems!
Who is your favorite Edutainer?
- Don. I think that’s his name, he’s so knowledgeable!
About ITProFiles: ITProFiles was created to recognize the wonderful people that work behind the scenes, and may go unnoticed to some. We’re here to say: ITProTV notices you!
CompTIA launched the new CompTIA A+ certification today with new nomenclature, new exam objectives, and a focus on problem-solving for IT professionals. Here’s an overview of what’s new: